MWS ("we" or "us") respects the privacy of our users ("you"). This Privacy Policy describes how we collect, use, and disclose information in connection with your use of our website and services.

Information We Collect

We collect information from you in a variety of ways when you use our website and services, including:

- Personal Information: When you contact us, request a service, or create an account, you may provide us with personal information, such as your name, email address, phone number, and business information.
- Usage Data: We collect information about your use of our website and services, such as the pages you visit, the features you use, and the time of your visit. This information may also include your IP address, browser type, and operating system.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our website and services. Cookies are small data files that are stored on your device. They allow us to remember you when you return to our website and to collect information about your browsing activity and communication via our third-party chat support and contact form.

Use of Information

We use the information we collect for the following purposes:

To provide you with our services and support your online presence. To communicate with you about your account, services, and promotional offers. To personalise your experience on our website. To improve our website and services. To comply with legal and regulatory requirements.

Sharing of Information

We may share your information with third-party vendors who provide services to us, such as domain registration, web hosting, and email marketing. These vendors are obligated to protect your information and only use it for the purpose of providing the services to us.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

Data Security

We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Data Breach Response

In the event of a data breach, MWS will take immediate steps to investigate the incident, contain the breach, and mitigate potential harm. We will notify affected individuals and relevant authorities as required by law.

For clients who have purchased our Privacy Package, we will:

Provide guidance and support in managing the aftermath of a data breach. Assist with contacting relevant authorities and regulatory bodies. Coordinate with third-party cybersecurity experts to provide additional support. Help clients enrol in a third-party VPN service to enhance their online security.

Please note that while we will provide assistance, the ultimate responsibility for data security and privacy lies with the individual user. It is crucial to follow best practices, such as using strong passwords, enabling two-factor authentication, and keeping software up-to-date.

Data Retention

We retain your personal information for as long as 7 years or indefinitely if required by law, to fulfil the purposes for which it was collected. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

We may transfer your personal information to countries outside of your jurisdiction. These countries may have different data protection laws than your country of residence. We will take appropriate measures to protect your personal information, including implementing appropriate safeguards.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights under the CCPA, including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information.

Your Choices

You have choices about the information we collect from you. You can:

• Opt-out of receiving marketing communications from us.
• Manage your cookie preferences through your web browser settings.
• Request to access, correct, or delete your personal information.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Jurisdiction and Governing Law

MWS is an Australian-based company. Please note that some of the services provided by MWS may involve third-party providers located in different jurisdictions. The privacy practices of these third-party providers may differ from those of MWS.

It's important to review the privacy policies of these third-party providers to understand how they collect, use, and protect your personal information. MWS is not responsible for the privacy practices of these third-party providers.

By using MWS services, you acknowledge and agree to the terms of this Privacy Policy and the terms of service of any third-party providers.

This Privacy Policy is governed by and construed in accordance with the laws of Australia.

This Privacy Policy is effective as of Mon 16 Dec 2024.

Contact Us

If you have any questions about this Privacy Policy, please contact us at https://domains.manwithaserver.com.au/contact/ and select the Help support department.